Collection: Shipping & Returns

*** Please Note: Due to the Covid-19 Pandemic all clothing purchases are final sale - no exchanges. Footwear is an exception - e-mail info@howey-bros.com to make arrangements***
Deliveries within Canada:
$1.00 - $99.99 (before tax) - $15 CAD
$100.00 and up (before tax) - FREE
Large Purchase - $25 CAD
Received:
All orders are reviewed the next business day (Monday - Friday)
Processed:
If all items ordered are available we will process your order and prepare it for shipping within 5 days of receipt. 
Payment:
Your credit card will be charged at the time of order submission. 
Shipped:
You will be notified by email once your order has shipped. Please allow 5-10 days for delivery. A tracking number will be provided. 
Please note - your order will be insured by Canada Post for a maximum value of $100. Any lost or stolen orders are not the responsibility of Howey Bros. All insurance claims, etc. are the responsibility of the purchaser and Canada Post. Howey Bros. is not responsible for lost or damaged items during shipping. 
International Deliveries:
At this time we do not offer delivery service outside of Canada. 
Online Return Policy:
We are proud of the brands we carry and want our customers to be satisfied with their purchase. We will gladly provide a merchandise exchange or store credit for your order within 30 days of receipt. For hygienic reasons we cannot accept returns on a product that is not in original condition and packaging - this includes anything being washed or used. 
Please Note: All items returned to Howey Bros. will be shipped prepaid by the customer. Feel free to contact us if you need advice on the best method of shipping. If you have any questions please call 705-647-9444 Monday to Friday 10am to 4pm EST or email info@howey-bros.com. 
Returning Merchandise Purchased Online by Mail:
To exchange or return merchandise e-mail us at info@howey-bros.com and indicate the reason for exchange. We will contact you with return approval and instructions. Mailing instructions are below. 
Please allow a minimum of 14 days for us to receive, inspect legitimacy and process your return. If the item(s) are deemed acceptable and in line with our return policy we will exchange the product for one of equal value - including any taxes you were charged but excluding ANY delivery charge(s) including extra duties or fees. 
Return Packages to (using your postal service):
Howey Bros.
Box 1873
New Liskeard, ON
P0J 1P0
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